We may collect the following types of information:

• Messages and queries you send through the chatbot
• Technical information such as IP address, browser type, and device information
• Usage data including interaction patterns and timestamps
• Claim-related information you voluntarily provide

We use the collected information for:

• Providing and improving our chatbot services
• Responding to your insurance-related queries
• Analyzing usage patterns to enhance user experience
• Maintaining security and preventing fraud
• Complying with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under confidentiality agreements)

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities
• Lodge a complaint with a data protection authority

We may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can control cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

If you have any questions about this Privacy Policy or our data practices, please contact us.